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Support Ticket

Frequently Ask Questions. 2

CHOOSE FROM 5,000 ONLINE VIDEO COURSES WITH NEW ADDITIONS 3

To reset your password, click on the "Forgot Password" link on the login page. Enter the email address associated with your account, and you will receive an email with instructions on how to reset your password. Follow the provided link to create a new password for your account.

Our course materials are available in various formats to ensure compatibility across different devices. You can download videos in MP4 format, audio files in MP3 format, and written materials in PDF format. These formats are widely supported and can be accessed on most computers and mobile devices.

Yes, our LMS platform allows you to bookmark your progress within a course or digital book. As you navigate through the content, you can click on the bookmark icon to save your current location. The next time you log in, you can easily resume from where you left off by accessing your bookmarks.

We provide a built-in note-taking feature within our LMS. As you go through the course materials, you can highlight text, add comments, or create separate notes. These notes are saved automatically and can be accessed later from the course dashboard. You can also export your notes in PDF format for offline reference.

Yes, our courses include various interactive elements to enhance your learning experience. You will find quizzes, assignments, and practice exercises throughout the course. These interactive components help reinforce your understanding of the concepts and provide opportunities for self-assessment. You can submit your assignments and receive feedback from the instructors.

Our LMS provides a progress tracking feature that allows you to monitor your advancement through the course. You can view the percentage of completion for each module and track your overall progress. Additionally, you can access performance reports that display your quiz scores, assignment grades, and other metrics to help you assess your understanding of the course material.

Yes, we offer several communication channels within our LMS. You can participate in discussion forums where you can ask questions, share insights, and engage with other learners. Additionally, you can send direct messages to instructors for personalized assistance or clarification on specific topics. We encourage collaborative learning and provide opportunities for interaction.

While our courses are primarily designed for online learning, we understand the need for offline access. You can download course materials, such as videos and PDFs, for offline viewing. However, please note that some interactive features, like quizzes and discussion forums, may require an internet connection to function properly.

Our LMS is web-based and can be accessed through modern web browsers such as Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. You don't need to install any additional software to use the platform. However, ensure that you have a stable internet connection and an up-to-date browser for the best learning experience.

If you encounter any technical issues or errors, our dedicated support team is here to assist you. You can reach out to us by using the "Contact Support" (https://emathrix.com/contact-us )option within the LMS. Please provide a detailed description of the issue you're facing, along with any relevant screenshots or error messages. Our support team will work diligently to resolve the problem and ensure a smooth learning experience for you.
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